1. Personal data
When using the Site, personal information such as the IP address, the date and time of access to the Site, the URL visited, the origin site, the browser type, and the operating system may be collected and processed. These data can be used to improve our service and to generate statistics.
The personal information submitted when you register or contact us will be used to process invoices, communicate with you, inform you of special offers that may interest you, apply our terms and conditions, or for any other purpose.
In particular, to make the use of the site more enjoyable, cookies or other markers are used, which can automatically save personal data. This can be done by Alfredo Polti SA or other partner companies.
The user can deactivate these via the security settings of his browser. If he does not, he gives his consent to the collection and processing of the collected data.
3. Transmission to third parties
The personal data entrusted to gneis-shop.ch will only be transferred to third parties with the consent of the person concerned, subject to cases of court order, legal obligations or business transfers.
4. External services
5. Access right
You have the right to see the data collected about you. If you wish, please contact us at the customer service address on gneis-shop.ch. We can demand proof of your identity from you. You may also request the correction of incorrect information.
6. Collection, processing and use of your personal data
Privacy is very important to us. Therefore, we strictly adhere to the legal provisions in the collection, processing and use of your personal data. We collect, store and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, the technical administration and our own marketing purposes. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract execution or billing or if you have previously consented. As part of order processing, for example, the service providers we use here (such as transporters, logisticians, banks) receive the necessary data for order and order processing. The data transmitted in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted and does not occur with any of the service providers entrusted by us.
For your order we need your correct name, address and payment details. We need your e-mail address so that we can confirm the order and communicate with you. We also use these for your identification. Furthermore, you will receive your order and shipping confirmation via your e-mail address.
Your personal data will be deleted insofar as this does not conflict with statutory retention requirements and if you have asserted a cancellation claim, if the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons.
7. Use of your data for advertising purposes
In addition to processing your data to process your purchase at gneis-shop.ch, we also use your information to communicate with you about your orders, specific products or marketing promotions, and to recommend products or services that may interest you.
You may object to the use of your personal data for advertising purposes at all times or for individual measures without incurring other than the transmission costs according to the basic rates. A message in writing (email, letter) to the customer service on gneisshop.ch is sufficient.
8. Secure data transfer
Your personal data is securely transmitted by encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Although nobody can guarantee absolute protection. However, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.
9. Use of Facebook I-like buttons
Our website uses social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin".
If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and incorporated by him into the website.
By integrating the plugins Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example, press the "Like" button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there.
If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.
Even if you are not logged in to Facebook, websites with active Facebook elements send data to Facebook. Each time the website is accessed, Facebook sets a cookie with an identifier that is valid for two years. Since your browser sends this cookie unsolicited with every connection to a Facebook server, Facebook could basically create a profile that has called up the web pages of the user belonging to the ID. And then it would also be quite possible to assign this identifier later - for example when later logging in to Facebook - to a person.
If you do not want Facebook to collect information about you through these cookies, you can choose to block third-party cookies in your browser settings. Then the browser does not send cookies to the server for embedded content from other providers. With this setting, however, in addition to the Like button, other cross-page functions may not work.
11. Choice of law and jurisdiction